Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Shipping policy

DELIVERY TO THE UK

We ship to the UK via DPD using a tracked and signed service - £6.00  

DPD DELIVERY TO EUROPE 

Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portgual, Slovakia, Slovenia, Spain. 

 
We ship to the above countries via DPD using a tracked and signed service - £15.00
The shipping fee or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment.
ROYAL MAIL DELIVERY TO EUROPE

Bosnia, Bulgaria, Croatia, Estonia, Finland, Greece, Iceland, Norway, Romania, Serbia, Sweden, Switzerland, Ukraine. 

 
We ship to the above countries via Royal Mail using a tracked and signed service - £15.00 
The shipping fee or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment.
DELIVERY TO USA & CANADA

We ship to the USA and Canada via DPD using a tracked and signed service - £25.00 

The shipping fee or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment.

 

DELIVERY TO ASIA & ROW

We ship to Asia and The Rest Of The World via DPD and Royal Mail, both courie services are tracked and signed - £20.00 

The shipping feed or order total does not include customs and duties and this will be charged accordingly by customs in your own country, based on the order value of your shipment.